ANNUAL
REPORTS
Our annual report and review highlights news and information from Citizens Advice Edinburgh, including an overview of our work and how we continue to transform lives and help to solve problems around Edinburgh. You can find our most recent reports below.
Citizens Advice Edinburgh Annual Report and Audited Accounts 2020-21
Click on the above link for full report.
Citizens Advice Edinburgh Annual Report and Audited Accounts 2019-20
Click on the above link for full report.
“2019/20 has been another busy year for Citizens Advice Edinburgh. It started with us securing 3 years of funding from the (IJB) for the provision of a city-wide Advice and Income Maximisation Service, in collaboration with two other local advice providers. This resulted in a review of our Advice in GP surgeries.”
Client Satisfaction Survey
Citizens Advice Edinburgh Client Satisfaction Survey 2016
"Overall satisfaction with our advice services remains very high in 2016, with 97% of those responding indicating they were satisfied with the service they received from Citizens Advice Edinburgh, and 98% stating that they would recommend our advice services."